(520) 338-2925

Request an Estimate

Request received. We will be in touch to set up the estimate.

Write down what the water is doing, where it is doing it, and how to reach you. A leak under one sink, a heater that has started to rumble, a main line that keeps backing up into the shower: the more plainly it is described, the better the first conversation goes and the more likely the right parts come along on the estimate visit.

Phone, Email and Hours

Water running that you cannot stop? Close the main shutoff first, then call. The burst pipe page lists the steps in order.

The Estimate Request

Check the phone number twice, since that is how the shop gets back to you; the other fields fill in the picture. The form takes words only, so send pictures of the problem by email to contact@sirrineplumbingservices.com, with your name in the subject line so the photos and the request end up together.

Getting the House Ready for the Visit

A plumbing visit goes faster when the work area is open and the basics are known. None of this is required, but each item saves a few minutes on the day:

  • Clear access to the work area. Empty the cabinet under the sink, move boxes away from the water heater, and make room in front of the toilet or the cleanout.
  • Locate the main shutoff. On most Mesa houses it sits near the street meter box, on the outside wall where the line comes in, or in the garage. Knowing which one saves time if the water has to go off.
  • Note when the problem started. The day it began, whether it is getting worse, and anything that changed around then, such as new fixtures or a softener service.
  • Secure pets. Doors stay open while parts and tools go in and out.
  • List the affected fixtures. One drain or several, hot side or cold, one bathroom or the whole house: that list points straight at where the trouble is.

Where the Request Goes Next

The request lands with the shop, gets read, and someone gets back to you by the contact method you picked to ask any questions and set a time for the estimate. Estimates and parts runs share a set morning each week, and evenings go to returning calls, so a call back may come later in the day than you expect. If the problem gets worse while you wait, call (520) 338-2925 rather than sending a second form.

Filling In the Request and Sending Photos

What details help most in the problem description?

Which fixture or room, what you see or hear (a drip, a puddle, gurgling, a rumbling tank, no hot water), when it started, and whether it is constant or only happens when something else runs. For a water heater, the age on its label if you can read it. For a leak, whether you have shut the water off.

How do I send photos of the problem?

Email them to contact@sirrineplumbingservices.com from your phone or computer, with your name or the street in the subject line. A wide photo that shows where the fixture is and a close one of the leak, the label or the damage are usually the two that help.

Do I need to know the exact cause before I ask?

No. Describe what you notice and leave the diagnosis to the visit. A guess written as a fact, such as “the main line is broken,” can send the conversation the wrong way, while “the tub and the toilet both back up when the washer drains” points straight at the right part of the system.

Should I mark the request urgent or routine?

Urgent means water is getting where it should not, a toilet is the only one in the house and it is blocked, or there is no water at all. Routine covers a slow drain, a dripping faucet, a new fixture or a heater flush. When water is actively running, call instead of waiting on the form.

Is my address inside the area you cover?

Mesa, Gilbert, Tempe, Chandler, Queen Creek and Apache Junction are listed on Towns We Cover. If your town is not there, send the request anyway with the ZIP code and ask.